Effective Date: 20/11/2023
At Nature Krafted, we strive to provide our customers with high-quality products and excellent service. As part of our commitment to transparency and fairness, we have established the following policy regarding returns and refunds:
1. No Return Policy
We do not accept returns on any products purchased from Nature Krafted unless they are damaged or defective upon arrival. We take great care in ensuring the quality of our products, but if you receive a damaged or defective item, please contact us immediately at support@naturekrafted.com.
2. No Refund Policy
All sales at Nature Krafted are final. Once an order has been placed and payment has been processed, refunds will not be issued except in cases where products are damaged or defective upon arrival.
3. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 1 day of receiving your order. We may require photo evidence of the damage or defect to process your claim. Once verified, we will provide you with instructions on returning the item for a replacement or refund.
4. Exceptions
In rare cases, we may consider offering a refund or exchange for reasons not covered by our standard policy. Any such exceptions will be made at our discretion and are subject to approval.
5. Cancellations
Orders cannot be canceled once they have been processed and shipped. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request.
6. Changes to Policy
Nature Krafted reserves the right to update or modify this No Return and No Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Nature Krafted, you acknowledge and agree to abide by the terms outlined in this policy.
If you have any questions or concerns regarding our No Return and No Refund Policy, please contact us at support@naturekrafted.com +919600891424.
Thank you for choosing Nature Krafted. We appreciate your understanding and support.